售后修护场景
Listening situation: repair (section 1)
这个场景主要是购物或者租房子后发现有一些这样那样的问题,物体的型号、主要的问题、需要什么时间来修理、有没有质保、替换还是退款等都会是很重要的考点。雅思听力还是非常实用的,能让我们提前预习到在国外会碰到的场景,帮我们了解外国人处理一些事情的流程和规则。
What to repair: fridge, refrigerator, washing machine, CD player, electric light, clock, bungalow, cooker, rice cooker, printer (shelf)
Model type/number
Main problem: leaking, door broken, flashing, hands broken, noisy, fan broken, steam escaping
When to repair: immediately, straight away, right now, urgent, next week, weekdays, weekends, in a couple of weeks, mornings, afternoons (am pm)
Quality warranty: expiry date, quality guaranteed for two years
Compensation: refund, replacement
Payment: cash, cheque, credit card, bank transfer
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